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Covering the South West
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Security that fits how your site actually operates

A security system only works if the people using it every day find it easier than working around it. We start with how your site opens, closes, receives deliveries and moves people — then specify the detection, surveillance and access control that suits it.

Systems are designed to recognised standards, installed by our own engineers and handed over with a full operation and maintenance pack, user training and a service agreement that keeps the system supported rather than forgotten.

Where you already have equipment, we survey what is worth keeping. Upgrading a head-end and reusing sound cabling is often half the cost of a rip-and-replace — and we will say so.

01

Surveillance

IP CCTV with the resolution and coverage to be usable as evidence, not just reassurance.
02

Intrusion

Graded intruder alarm systems with monitoring and keyholder or police response options.
03

Access

Door entry, fobs, credentials and audit trails — controlling who goes where, and when.
04

Monitoring

24/7 alarm receiving centre cover with agreed escalation and response procedures.
Standards we work to

BS EN 50131

Intruder and hold-up alarm systems — grading and design

BS EN 62676

Video surveillance systems for security applications

BS 7273-4

Actuation of release mechanisms for doors on fire alarm

UK GDPR

CCTV data protection, signage, retention and DSAR handling

Integrated protection

Systems that work together, not alongside each other

Detection, surveillance, access and monitoring specified as one scheme — so an event in one system means something in the others.

Verified activations

Alarm activations paired with camera views so response is based on what is actually happening.

Shared credentials

One credential set governs doors, gates and disarm rights instead of three separate lists.

Single service visit

CCTV, intruder and access serviced together — one attendance, one report, one invoice.

Fire interface

Locked escape doors released on fire alarm to BS 7273-4, tested and documented.
Services

Security services we deliver and maintain

CCTV Systems

IP surveillance design, installation, upgrades and maintenance with remote viewing.
IP
Remote view
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Intruder Alarms

Graded detection systems, installation, servicing and monitored response.
Grade 2/3
Monitored
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Access Control & Door Entry

Controlled access, credentials, intercom and audit trails across single or multiple doors.
Fobs
Audit trail
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Security Monitoring

24/7 alarm receiving centre cover with agreed escalation and keyholder response.
24/7
ARC
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Warden Call Systems

Resident call and staff response systems for sheltered housing and care environments.
Care
Sheltered
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Maintenance & Servicing

Planned servicing that keeps detection, recording and access equipment dependable.
PPM
Records
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Industries

Security for the environments we know best

Education

Safeguarding-aware access control, CCTV and lockdown provision.

Healthcare & Care

Controlled access with dignity, plus warden call and staff safety systems.

Hospitality & Leisure

Guest-facing sites where security must stay invisible but effective.

Commercial Property

Multi-tenant buildings with shared entrances and separate access rights.

Retail

Loss prevention, evidential CCTV and back-of-house access control.

Industrial & Depots

Perimeter detection, vehicle gates and out-of-hours monitoring.
Why Recall

Why clients hand us the whole security estate

01

Independently assessed

BAFE registered and NICEIC approved, with work audited against recognised industry standards.

02

Specified to purpose

Cameras chosen against what each view must achieve, not against a price list.

03

Takeovers welcome

We survey what you have and keep whatever is genuinely worth keeping.

04

Proper handover

O&M pack, user training and a documented data protection position.

05

One service visit

All security disciplines serviced in a single attendance with one report.

06

Supported afterwards

Remote support and a four-hour on-site response when something is wrong.
Common questions

Security questions we are asked most

How long should CCTV footage be kept?

Retention should be the shortest period that meets your purpose — commonly 30 days. Longer needs justification under UK GDPR, and your policy should be documented and signposted on site.

Do we need monitoring or is a bells-only alarm enough?

Bells-only relies on someone nearby caring. Monitoring gives a verified escalation path and is usually required by insurers for commercial premises holding stock or cash.

Can you take over a system another company installed?

Usually yes. We survey the existing equipment, confirm what is supportable and issue a takeover service agreement — including reprogramming and updating engineer codes.

How often should security systems be serviced?

Intruder alarms are typically twice a year for monitored systems, once for unmonitored. CCTV and access control we recommend annually as a minimum.

Will access control lock people in during a fire?

No. Electrically locked doors on escape routes are interfaced to the fire alarm to BS 7273-4 and fail safe on activation or power loss.

Can systems be viewed remotely?

Yes — CCTV and access control can be reached from a phone or desktop with role-based permissions, so a site manager sees their site and nobody else’s.

Reviewing security across your sites?

A free survey tells you what your current system can and cannot deliver.

Book a Free Site Survey
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