BS EN 62676
30 days
Annual minimum
O&M pack + training
Mon–Fri 8am–5pm. 24/7 emergency line out of hours.
Most disappointing CCTV is disappointing for one reason: the camera was never specified for the job it is being asked to do. Monitoring a car park, recognising a known face and identifying a stranger require very different pixel densities on target.
We survey each viewpoint against what you need from it — detect, observe, recognise or identify — and specify lens, resolution and mounting position accordingly. The result is footage that stands up when it is actually needed.
Systems are installed by our own engineers with remote viewing, sensible retention and a documented data protection position, so the system helps you rather than creating a compliance problem of its own.
Every camera position assessed against the operational requirement it exists to serve.
Camera schedule, lens selection, coverage plan, storage sizing and network impact.
Figures follow BS EN 62676-4. A single high-resolution camera covering a wide scene rarely achieves identification at the far end — position matters more than megapixels.
The single most common complaint about CCTV is that the footage was useless when it was finally needed. Almost always the cause is design, not equipment: a camera placed to cover as much ground as possible, at a resolution that cannot resolve a face at the far end of that ground.
We start from the operational requirement for each view — monitor, detect, recognise or identify — and work backwards to lens, sensor and mounting position. That produces more cameras in some places and fewer in others, and a system that does what you actually bought it for.
Storage, network load and retention are calculated at design stage too. A recorder running at capacity silently overwrites, and a system pushed onto a saturated network drops frames exactly when something is happening.
Cabling, containment, mounting, PoE infrastructure and recorder installation.
PoE switching, containment and surge protection installed to survive an external environment.
Installation scheduled around trading, teaching or care routines where access demands it.
Day and night settings tuned on site rather than left on factory defaults.
Phone and desktop viewing with role-based permissions per site and per user.
Optional alarm receiving centre cover with verified escalation on detected activity.
Annual service, lens cleaning, firmware updates, storage health and export testing.
Signage, retention policy, privacy masking and a DSAR handling procedure.
We agree what each view must achieve before choosing any equipment.
Coverage plan, camera schedule and storage calculation issued with a fixed price.
Cabling and cameras installed with minimal disruption, out of hours where needed.
Focus, exposure and motion settings tuned on site — day and night — not left on defaults.
O&M pack, user training on export and search, and a service agreement put in place.
Often the cabling and some cameras are worth keeping while the recorder is not. We survey what is there and price both options so you can see the difference.
It depends on camera count, resolution, frame rate and retention. We size it during design and build in headroom — running a recorder at capacity is how footage quietly disappears.
Yes. Clear signage stating who operates the system and why is a basic requirement, and it is the first thing the ICO looks for.
Yes, with role-based permissions. We set up accounts so each user sees only the sites and cameras they should.
We train your team to export it themselves, and we can retrieve and export on request if the incident is time-critical or the footage is nearly out of retention.
We will walk the site and show you what each camera position can and cannot deliver.
